Shipping policy

Shipping Policy
Free Worldwide Shipping

UrbanHive offers free shipping on all orders worldwide. No minimum order value required.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed. You will receive an email confirmation once your order has been dispatched.

Delivery Times
UK: 3–5 business days
Rest of World: 14–28 business days

Delivery times are estimates and may vary due to customs processing, public holidays, or other factors beyond our control.

Order Tracking

Once your order ships, you will receive a tracking number by email. You can use this to track your order at our website or the carrier's website.

Customs and Import Duties

International orders may be subject to import duties and taxes levied by the destination country. These charges are the responsibility of the recipient.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at contact@hydravastore.shop and we will resolve the issue promptly.